Returns & Exchanges

At Hoselink, we want you to be completely satisfied with your watering solutions, which is why we offer a 30-day money-back guarantee on all products. If you are not happy with your purchase, simply return it to us in its original condition for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our Customer Care team via phone or email to request a Return Merchandise Authorization (RMA) number and receive the appropriate return address.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all connectors, sprayers, and accessories are included to qualify for a full refund.

• 3.
  Label and Post

  Clearly write your RMA number on the outside of the package and ship it back to our warehouse using a trackable postage service.

• 4.
  Processing and Refund

  Once our team inspects the returned goods, we will process your refund or dispatch your exchange within 5 business days to your original payment method.